Privacy Policy

Privacy Policy

Grocerlive is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have requests concerning your personal information or any questions please contact us at cs@grocerlive.com. Please note that the practices of Grocerlive, its affiliates, and agents, with respect to data collected and used by Grocerlive in connection with this website and all other websites of Grocerlive and its affiliates with links to this policy are governed by this online privacy policy ("Privacy Policy") as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site.

Information collected
Grocerlive collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site usage which enables us to improve the services we provide.

Use of your information and your preferences
We will use your information to provide and personalize our service. We will also use your contact details to regularly communicate with you. We may use your information to send you offers and news from Grocerlive and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive commercial communications from us, please write to us at cs@grocerlive.com. We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Again, if you do not want to be contacted for this purpose, please write it to us at cs@grocerlive.com. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information
Your information may be used by all Grocerlive companies. We will never pass your personal data to anyone else, except for any successors to our business and the suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing programs, advertisers, and partners. Grocerlive displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteria—for example, women ages 18-24 from a particular geographic area. Grocerlive does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. We may transfer information about you if Grocerlive is acquired by or merged with another company. In this event, Grocerlive will notify you before information about you is transferred and becomes subject to a different privacy policy by updating this page.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Grocerlive terms of use, or as otherwise required by law.

Other web sites
Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Grocerlive uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring. We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online grocerlive services you can use.

Clear Gifs (Web Beacons)
We use clear gifs on our sites from Google Analytics and other 3rd party vendors. This enables us to gauge the effectiveness of our services and marketing programs.

Your Consent
By using our website, you consent to the terms of our Online Privacy Policy and to our website's processing of Personal Information for the purposes given herein as well as those explained where our website collects Personal Information on the Web.

Security
The security of your personal information is very important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Information Corrections
To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: cs@grocerlive.com

Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. Such changes shall be effective immediately upon posting to the Site.